BOP and Wirtschafts-Assekuranz are developing an innovative standard claims enforcement process
BRANDHOFF OBERMÜLLER PARTNER and Wirtschafts-Assekuranz (WIASS) have developed a new standard process for the enforcement of claims in the logistics sector. The process provides logistics companies and fleet operators an efficient claims management solution. The advantages lie in quicker and more cost-effective claims processing, more resource efficient fleet management, higher claims settlement proceeds and more efficient cost control. WIASS and BOP have successfully applied this new innovative process to numerous liability cases.
Process and legal workflow management standardization reduces legal costs and increases process efficiency. This is particularly true of recurring standard insurance claims and standard legal services, such as claims settlement in the logistics and insurance sectors and in the case of complex mandates, such as M&A transactions and restructuring.
Our partner Dr. Jochen Brandhoff illustrates the concept as follows: “We break the work flow down – in this case a typical claims adjustment – into its individual process steps. We assign the process steps to different categories. The categories are then assigned to the best suited resource. This can be an insurance broker, a claims adjuster, a paralegal, a commercial attorney or an attorney. The assignment decision is based on who is best qualified to perform the process category in the most cost effective manner. The resulting legal process is supported by software.”
Harald Brand, the managing director of Wirtschafts-Assekuranz-Makler GmbH, one of Germany’s largest insurance brokers, adds: “This process analysis often determines that an attorney may not be the most efficient choice for the task at hand, another specialist may be the more efficient choice. For this reason, interdisciplinary collaboration gains in importance when compared to more traditional practice-area focused legal services”.
If you have any questions pertaining to claims management please contact Attorney Stephan A. Richter, Partner. If you have any questions pertaining to Legal Process Management (LPM) and other process management solutions for legal departments and law firms please contract Dr. Jochen Brandhoff, Partner.
BRANDHOFF OBERMÜLLER PARTNER, Kaiserstraße 53, D-60329 Frankfurt, info(@)bop.legal, www.bop.legal, Tel: +49 (0)69 34 87 92 00.